From brief to delivery.No surprises.

The criterion is objective: the sculpt is evaluated against the brief and direction we set together in Phase 1, not personal taste in the moment. The question is whether it delivers what we agreed to build for the brand. If we missed the direction you gave us, we course-correct with you before any further work begins — that's exactly why the checkpoint exists, to catch a wrong direction early when it's easy to fix. And the payment model protects you throughout: 50% to start, 50% only after you approve the final result.

At each review point (textured model and poses), you can request specific changes within the agreed scope. Adjustments to color, materials, expression, and details are part of the process. Changes in creative direction after the sculpt is approved are treated as new scope — which is why the sculpt checkpoint matters so much.

You get access to a client portal showing the real status of every stage, updated by the production team itself. No chasing by email, no status calls required — the whole flow is async.

Because every project has different complexity, and promising per-stage deadlines would be guesswork, not transparency. What we commit to is the overall timeline defined in your proposal. The actual schedule for your project is visible in the client portal.

No. At each checkpoint we present the material with context and explain what you're evaluating: form and personality at the sculpt, colors and materials at the textured model, expression and usage at the poses. You evaluate as someone who knows their own brand — which is what matters. The technical side is our job.

Not in the Starter package. The model ships with rigging — the internal structure that enables animation — so it's animation-ready at any time. Animations themselves are part of the Custom scope or can be contracted separately after delivery.